ezSIMConnect
EZStudio & DevAvailable now
AI + Human Customer Service

Customer service for any business, run by AI agents and a human team, 24/7 and always in your customer’s language — on WhatsApp, Instagram, Messenger, website chat and more.

AI customer service demo · 1 min 46 sec · No audio

Overview

Your customers answered in seconds, day and night.

We built and operate our own omnichannel customer service center on the official Meta Cloud API. AI agents trained on your products, FAQs and policies answer in seconds, sell and handle routine requests; complex cases go to our human team with the full conversation history, so customers never repeat themselves. It works for any business that talks to customers — retail, travel, finance, healthcare, education or services — and is available both to eSIM partners and as a standalone service. You provide the WhatsApp Business number; we handle setup, AI training, day-to-day operation and reporting.

Capabilities

What we deliver
01

AI agents trained on your products, FAQs and policies

02

Human team for escalations, with the full conversation history

03

WhatsApp, Instagram, Messenger, website chat and other channels in a single inbox

04

Sales, bookings and order support inside the conversation

05

Multilingual: always in your customer’s language, 24/7

06

Conversation dashboard, quality reviews and monthly reports